''Management at Hearth House Bunbury takes safety seriouslt and accepts nothing less from employees and contractors.
Management and staff are committed to continual improvement in all aspects of its business and a Safety professional oversees the Safety Management Plan where necessary to ensure continual improvement occurs.
The safety of employyes, contractors, visitors and customers takes priority over productivity, whilst ensuring the long-term effects on the environment are considered.'"
Managing Director
David Manoni
Hearth House Bunbury strives to meet and surpass our customer's expectations. Our philosophy is that "If we don't, our competitors will'' Our vision includes;
·Customer
We learn from the customers that we serve.
·Strategy
We concentrate our resources on the business that we understand.
·Leadership
We encourage our employees to take responsibility for their actions. We manage by open communication, agreed goals and evaluate our success.
·Quality
We strive to set examples in the quality of our products and services.
·Employees
We seek motivated, committed and actively involved employees.
·Communication
We speak openly with one another. We handle information freely and responsibly.
·Creativity
We wish to create an environment in which ideas and progress can be cultivated. We encourage our employees to be innovative.
·Safety
We recognise that safety is good business and vital for the successful operation of our organisation.
We all have a part to play in making sure people are safe at work and the environment is protected, while ensuring our product and service exceeds customer’s expectations and requirements.
Hearth House Bunbury is committed to ensuring a safe and healthy working environment is provided for all its employees and contractors. We believe that work related injuries and accidents are preventable and that safety is good business.
The elimination of injuries is our ultimate aim. To achieve this goal will require correct and adequate resources being provided, coupled with communication and commitment by all levels of the company.
Safety Objectives:
1. Provide and maintain safe plant and systems of work.
2. Making and monitoring arrangements for the safe use, handling, storage and transport of plant and substances.
3. Maintain the workplace in a safe and healthy condition.
4. Provide adequate facilities to protect the welfare of employees and contractors.
5. Provide information, training, equipment and supervision for all employees and contractors enabling them to work in a safe and healthy manner.
6. Maintain our ZERO lost time injury record.
ENVIRONMENT
Management and employees of Hearth House Bunbury are committed to protecting the environment as part of operations and in the development, testing, distribution, repair and ultimate disposal of its products and services to continual improvements in environmental performance.
We will ensure full compliance with requirements of this policy outlined further in the Environmental Targets and Objectives. This policy is endorsed by the Managing Director and is communicated to all employees and made available to the public and other interested parties upon request.
Environmental Objectives:
1. Meet customer and community needs for environmental requirements.
2. Meet and strive to surpass environmental legislation.
3. In a systematic and preventative manner reduce the environmental impact of our business activity.
4. Work with methods for continuous environmental improvements.
5. Reduce the consumption of limited resources.
6. Place demands on suppliers and contractors which are in line with the aim of the environmental policy.
QUALITY
Quality Objectives:
1. Ensure all services offered by Hearth House Bunbury surpass the demands and expectations of our customers and that commitments and promises are met.
2. To successfully implement and maintain a System that effectively monitors the Quality of the services Hearth House Bunbury provides.
3. Accurately assess the System on a regular basis and use the results as a tool for continual development.
4. Create a culture within the organisation that promotes the positive effects that the Quality Management Systems offers.
5. Regular training and education of Staff to maintain all necessary knowledge and high levels of competence, generating complete confidence by all staff in our Products and Services.
6. Selecting suppliers who provide products and services to us that fulfill our requirements, demands and expectations.
